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COVID-19 ACTIONS

Dear Valued Business Partner, 
老公一晚四五次都不够 In light of the current situation we want to clarify the full measures in place and capabilities of our Offices in Italy and South-East Europe with some Questions and Answers below.


Are Samer Shipping Open for Business?
老公一晚四五次都不够 Currently all Samer Shipping Offices in Italy and South-East Europe are fully operational. Our Teams are available on phone and by email, and continue to support all our business partners. Since the outbreak started in Italy, Samer Shipping has applied all the necessary measures to keep our employees, customers, service providers and their respective families, safe during these unprecedented times. To guarantee uninterrupted service and contain the risks, one of the first safety measures applied, earlier than the Governmental decree, was equipping all employees with the means to work remotely.


How will Samer Shipping cope with any disruption, if it comes to that?
In over 100 years of operation, Samer Shipping has been creating Teams that are responsive, as well as a network of institutional contacts, suppliers and partners able to quickly react to any sudden changes occurring in today’s complex and unstable markets. Such skills allow for best managing the current emergency, while supporting our customers’ business and minimizing any negative impact on the supply chain. The measures Samer Shipping immediately adopted were: smart working, investing in IT support to optimize remote connections and distributing protective equipment for the staff working in the offices.


How will I contact Samer Shipping Staff if I need to while they are working remotely?
Over 80% of employees are currently smart working, but all existing communication channels remain unchanged, meaning that Phones, Emails and Internal Software are fully operational. A key objective is to avoid any disruption for any client, service provider or partner.


Any update on Air, Sea and Land Freight restrictions to/from Italy?
The current restrictions on Italian transport mainly concern the movement of individuals, as strict measures have been adopted throughout Europe, especially at airports. However, the transit of goods is allowed to/from Italy without any limitations. As a matter of fact, through its decrees the Italian Government has been encouraging manufacturers to continue their production and the logistic industry, including ports, to keep operating, in compliance with all safety rules and in accordance with the unions. Therefore, Italian factories are operational, some are temporarily closed due to single choices, not imposed by law. In case of contagion in the workplace, current regulations allow for the production to go on seamlessly through the disinfection of the areas and the quarantine for those infected.


Will Samer Shipping International Partners continue to work?
老公一晚四五次都不够 Globally the situation is evolving, so markets will possibly reflect moments of uncertainty and temporary hardships. Samer Shipping is committed to supporting its customers’ needs by working directly with its network.

老公一晚四五次都不够Samer Shipping have a very agile and dynamic Management team, we encourage anyone seeking any clarification to speak with our local staff and/or managers to work through any issues. Quite simply, our Teams will continue to operate at full capacity and are eager to help your business during these challenging times.

老公一晚四五次都不够Thank you for your continued support.

Kinds Regards,
老公一晚四五次都不够 Samer & Co. Shipping S.p.A.

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